The Personal Records Online Web Link (PROWL) is a secure web-based, self-service tool which the LMU Community uses to access academic records, registration information, student accounts, and other University services.
PROWL allows a student to:
- Update bio-demographic and view information (such as addresses and phone numbers, etc.)
- View final grade
- Request official transcripts
PROWL accounts are life-accounts and are never deactivated. Alumni and former students may request transcripts, view records, and maintain correct contact information after leaving LMU.
PROWL accounts are protected with a user ID and PIN (Personal Identification Number). A student should never share either of these two numbers with anyone else. These are the keys to protect the student information. When enrolled, a student receives 9-digit University ID (all of which begin with the number 9) and it is the University ID which a student uses to access PROWL.
First-time Use. The PIN default is either the six-digit birth date (MMDDYY) or the last six digits of the user ID. The first time user will first be prompted to change the PIN and either chooses a security question and answer or enter one’s own security question and answer. The next screen is where a student can designate the race/ethnicity. The choice of a code is not mandatory but clicking through this screen is. After a choice/no choice is made, the Registration Menu is the next screen.
Continuing Student Use. A student continues to access the system with the University ID and chosen PIN. If a student forgets the PIN, there is a prompt (Forgot PIN?) which will present the security question designated at previous use. The correct answer will allow for the PIN to be reset.
PROWL Security. After a few minutes of inactivity, PROWL will require the user to resubmit the user ID and PIN. This is a security feature to protect the confidentiality of student record. PROWL is disabled after three invalid attempts at login. If PROWL is disabled, contact the Office of the Registrar for assistance at 310.338.2740.
Browser Recommendations. For best use, it is recommended that students use the following Internet browsers when accessing PROWL: Internet Explorer 6.x or higher, Safari 3.1.x or higher, Mozilla Firefox 2.x or higher, or Google Chrome.